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Privacy Policy

A legal disclaimer

Privacy Policy

Effective Date: 12/21/2024

DarkForge Labs (PTY) Ltd (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://darkforge.io (the “Site”). By using the Site, you agree to the terms of this Privacy Policy.

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1. Information We Collect
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We may collect the following types of information:

1.1 Personal Information


Information that identifies you as an individual, including:

  • Name

  • Email address

  • Phone number

 

  • Any additional details you provide via the contact form or chat box


1.2 Non-Personal Information:

  • Information that does not identify you personally, such as:

  • Browser type

  • Operating system

  • IP address

  • Usage data and analytics


2. How We Collect Information

 

We collect information:

  • Directly from you when you fill out the contact form or use the chat box.

  • Automatically through cookies, log files, and analytics tools when you interact with the Site.


3. Use of Information

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We use the information collected for the following purposes:
 

  • To respond to your inquiries submitted through the contact form or chat box.

  • To improve and optimize the functionality and user experience of the Site.

  • To comply with legal obligations or enforce our Terms and Conditions.

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4. Sharing of Information

 

We do not sell or rent your personal information to third parties. However, we may share your information:

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  • With service providers who assist us in operating the Site or providing services (e.g., hosting providers, analytics tools).

  • To comply with legal obligations, such as responding to lawful requests by public authorities.

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5. Cookies and Tracking Technologies


The Site uses cookies to enhance user experience and collect data about how visitors use our Site. You can manage your cookie preferences through your browser settings.
 

6. Data Retention


We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
 

7. Data Security


We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet is completely secure.
 

8. Your Rights


Under applicable South African data protection laws, you have the right to:
 

  • Access your personal information.

  • Request correction of inaccurate or incomplete data.

  • Request deletion of your personal information.

  • Object to or restrict processing of your data.

  • To exercise these rights, please contact us at the email address provided below.

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9. Third-Party Links


The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. Please review their privacy policies before sharing your information.
 

10. Children’s Privacy


The Site is not intended for children under the age of 18, and we do not knowingly collect personal information from children.

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11. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. Any changes will be effective upon posting on the Site. Your continued use of the Site signifies your acceptance of the updated Privacy Policy.
 

12. Contact Us


If you have any questions or concerns about this Privacy Policy, please contact us at:

 

  • Email: info@darkforge.io

  • Address: 5th Floor, Bloukrans Building, Lynnwood Bridge, Pretoria, 0081
     

By using our Site, you agree to the terms of this Privacy Policy.

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